Privacy Statement

This Privacy Policy explains how RingoSpin collects, uses, stores and protects the personal information you provide when you register, play or interact with our site. We respect your privacy and aim to keep your data safe while giving you clear choices about how your information is used.

Types of data we collect

Personal data

We collect information you give us directly when you create an account or contact support. This typically includes name, email address, date of birth, phone number, postal address, and identity documents when verification is required. We also store payment details needed to process deposits and withdrawals, such as card or crypto wallet information, where applicable.

Technical data

When you use our site we collect technical information needed to provide and secure the service. This includes IP address, device and browser type, operating system, screen resolution, and connection data. We also use cookies and similar technologies to remember preferences, improve performance and analyse site usage.

Transactional and activity data

We retain records of deposits, withdrawals, bets, game history, bonus activity and other account transactions to operate your account, handle payments and detect unusual activity.

How we use your information

We use personal and technical data to: create and manage your account, process payments, verify identity when necessary, respond to support requests, prevent fraud and money laundering, and ensure platform security. With your consent we may also send marketing messages and promotions. Aggregated, non-identifying data may be used to analyse trends and improve our services.

Data protection practices

We protect information with technical and organisational measures such as encryption, secure connections (HTTPS), access controls and staff training. Access to personal information is restricted to authorised personnel and processors who need it to perform services on our behalf. We regularly review our security measures to help keep data secure.

Cookies and tracking technologies

Cookies and similar tools are used to enable core functionality, remember preferences, provide analytics and deliver relevant content. You can manage cookie settings through your browser or device. Some features may not work correctly if cookies are disabled.

Information sharing and third parties

We share personal data only when necessary to deliver services or when legally required. Typical recipients include payment processors, game providers, fraud prevention services, customer support and analytics providers. We require third parties to protect your data and use it only for agreed purposes. We will not sell your personal information.

Your rights

You have rights to access, correct or request deletion of your personal information, and to object to or restrict certain processing. You can manage some settings in your account or contact us to exercise your rights. We may need to verify your identity before acting on sensitive requests to protect your account.

Access, correction and deletion

To request access, correction or deletion, use the account settings or contact support. We will respond and take reasonable steps to address requests. In some cases we may retain limited information to resolve disputes, prevent fraud or meet legal obligations.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. We recommend checking this page periodically to stay informed of how we handle your personal information.

If you need assistance with privacy matters, please contact [email protected] or use the messaging tools inside your account.