Contact Us
Our support team is ready to help with questions, account-related issues, technical concerns, or general feedback. Contact us for assistance with deposits, withdrawals, bonus queries, account verification, or game troubleshooting. We offer fast live chat and email channels, plus dedicated staff for payments and affiliate enquiries. Use the contacts below for the quickest response and we’ll aim to resolve routine issues within one business day where possible. If you need escalation, request a senior agent directly through chat or email.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, account and payment help, verification) |
| General enquiries | [email protected] (billing, terms, general info and security) |
| Affiliate enquiries | [email protected] (partnerships, commission queries and promo support) |
| Phone | +1 312 647 8921 (callbacks, voice support, escalation) |
| Working hours | Mon-Fri, 09:00-18:00 (live chat 24/7, email replies within 24 hrs) |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or any matter that needs explanations or documents. Please write to [email protected] with a clear subject line and include up-to-date contact details, account ID, and any relevant attachments to avoid delays. This helps our team review your case quickly and respond with the right guidance.
Send us a message
Response Time
Our support team aims to respond quickly, and most inquiries are answered within one business day. For straightforward requests you’ll normally get a reply the same day, while more complex account, payment or verification issues may take longer to resolve depending on their nature and any required checks. We appreciate your patience and will keep you updated as progress is made.
Feedback
We welcome your feedback, suggestions, and ideas for improving the site. Your input is read carefully by our team and used to refine features, promotions, and overall user experience. Please share thoughts via live chat or email at [email protected]. We appreciate concrete examples and screenshots if available, as they help us fix issues faster and make the site better for everyone.