User Terms and Conditions

These Terms and Conditions set out the rules that govern your use of our online casino and sportsbook services. They describe the relationship between you and us, explain your responsibilities as an account holder, and outline how we operate promotions, payments and account checks. By registering or using the platform you agree to comply with these terms and any other policies referenced here.

Account responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Only one account is permitted per person, household, IP address or device. We may suspend or close accounts and withhold funds where we suspect fraud, collusion, multi-accounting, bonus abuse or other breaches of these terms. You must notify us immediately if you believe your account has been accessed without consent.

Eligibility requirements

To open an account you must meet the minimum legal age for gambling in your jurisdiction (at least 18 where applicable) and be legally permitted to place bets or play for real money. We restrict access from certain locations and may refuse registrations from restricted jurisdictions. It is your responsibility to ensure online gambling is lawful where you are located.

Verification and security

We may require identification and supporting documents to verify your identity, ownership of payment methods and address before processing withdrawals or when required by our compliance checks. Verification can include government ID, proof of address and proof of payment. Verification times may vary and document requests must be completed before payouts are processed.

Acceptable platform use

You must not use the platform for money laundering, fraudulent activity, or any unlawful purpose. Automated play, collusive play, or attempts to manipulate games or promotions are prohibited. We reserve the right to void bets, confiscate winnings and close accounts where misuse is identified.

Bonuses and promotions

Promotions are subject to specific terms which apply in addition to these general conditions. Where applicable, bonus funds and free spins carry wagering requirements and time limits. For example, certain welcome offers require wagering of the bonus amount before withdrawals are permitted and may be valid for a limited period. Only one bonus may be active at a time and game contribution rates to wagering vary by promotion. We may cancel or alter promotions at any time in line with these terms.

Deposits and withdrawals

Available payment methods, minimums and processing times are shown in the cashier. We accept a range of fiat and crypto options. Typical withdrawal limits may apply - for example, daily, weekly and monthly ceilings can be applied to withdrawals. We may require KYC checks before release of funds. Withdrawal processing times depend on the payment method and external providers; network or provider fees may apply and are not always charged by us.

Dispute resolution

If you have a dispute, please contact support so we can investigate. We aim to resolve issues directly and promptly. If a resolution cannot be reached, escalation procedures will be explained on request. Legal remedies and options may vary depending on your location.

Updates to terms

We may update these Terms and Conditions from time to time. We will publish changes on the site and, where appropriate, notify registered users. Continued use of the service after updates constitutes acceptance of the revised terms.

For help or to submit a complaint contact [email protected].